Welcome to my Portfolio!

Experienced Instructional Designer

Solid background in leading large and complex projects
​Working knowledge of adult learning theories

Awards
Sharing Transformation Excellence Award in 2010 for designing and creating storyboards for multimedia learning presentation on new telecommunications technology, 4G LTE.  Team had one month to deliver training to customer before network went live.
Bell Labs Teamwork award in 2009.  Designed and developed WBT and vILT courses for a critical new product enabling packet processing. Met stakeholder and sponsor deadlines.  Collaborated with SMEs as part of a larger team. Worked with various technical groups to gather data, screen shots, scenario details, and more to build curriculum for customers.
Lucent Technologies IP&T Award of Excellence in 2006. Nominated by colleague for innovative solution that brought training to customers at a time when training lab equipment was not available.  Designed/developed blended learning solution for a high-profile new hardware product.  eLearning for hardware portion, and hands-on lab exercises for those who had purchased their own equipment and could perform the training using their own lab.  This enabled customers to train on their networks in a shorter amount of time.

Content Areas

Content areas in which I have designed and developed training:
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  • Instructional Design
  • The Hydrogen Economy
  • Chemical Engineering
  • Equity, Diversity, and Inclusion
  • Risk Based Process Safety
  • Ethics
  • Hydrogen Safety
  • Troubleshooting
  • Item Writing (writing assessment questions)
  • Additive Manufacturing
  • eLearning
  • CAD Inspection and Design Software
  • Root Cause Analysis
  • LTE and VoLTE Call Flows
  • Brand (corporate brand training)  
  • Wireless Trace Call Analysis
  • HW & SW Installation
  • Quality (all-employee mandatory training)  
  • Interface/GUI (‘how to’)
  • Communities of Practice (CoPs)
  • 3D Printing
  • Salesforce
  • Engineering
  • Operation, Administration, and Maintenance (OA&M)
  • Technical Hardware/Software Overviews
Work samples on this web site are private and may contain copyright restricted content. Content and files may not be shared, distributed, or reused.